FAQ
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All orders over $80 receive free Australian-wide standard shipping below 5kg ($10 AUD value), any difference in shipping amount is paid by customer.
Free shipping and other discounts (eg Welcome, Cart, etc) cannot be combined.
Free shipping discount is auto-applied at checkout, net of total.
Otherwise, you may use the code FREESHIPPING.
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As of April 2025, our shipping costs are determined by total package weight, factoring in packaging materials and weight allowance for bulk items.
Australian Post Standard shipping
Orders up to 10lb (4.5kg) - $10 AUD
Up to 20lb (9kg) - $20 AUDOver 20lb - $30 AUD
Any orders over $80 receive free standard shipping below 5kg only ($10 AUD value), any difference in shipping amount is paid by customer.
NOTE: Free shipping and other discounts cannot be combined.
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Please expect your orders to be delivered in 5-10 business days for standard shipping, depending on your location. If you haven’t received it after 10 business days, please send us a message.
For more information, please refer to Australia Post Delivery Times.
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When your items are fulfilled, you will receive an email notification containing your tracking numbers and a link to Australia Post website tracker.
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Unfortunately, we can’t mail to Western Australia. But we ship to all other states and regions.
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Yes, you can pick up your orders at 3 Moore Court Moama NSW, 2731. Just select the PICKUP option at check out and we’ll send you the instructions.